"The tour felt a bit messy"
Uh, the tour just felt disorganized. We were rushed from place to place, and it didn’t really feel like there was a clear plan.
"So the staff were nice"
so the staff were friendly and answered my questions, which I appreciated. It did take a little longer than I expected to get everything sorted out, but everyone was polite and no one gave me any issues.
"Kind of confirmed what I’d heard"
I booked a lake ride it pretty much confirmed what I was already worried about. The pickup time changed twice, and the updates came in really slowly, so we ended up just standing around waiting longer than expected. The driver was nice once he got there, but the whole pickup situation felt disorganized
KatherineConnell_21
May 08, 2026
"Booking was more frustrating than it should’ve been"
I tried booking through Zip Lake Travis it was kind of a pain. The pages weren’t super clear, the steps felt a little all over the place, and by the end I wasn’t even sure if my reservation had actually gone through. I kept waiting for some kind of clear confirmation, but... yeah. Probably wouldn’t use it again.
virginia_Robinson94
May 08, 2026
"I paid less then I thought I..."
I paid less then I thought I would and it all worked fine. Happy with it honestly...
Anne-oliver
April 21, 2026
"Pretty decent, but you know how rental gear can be"
The equipment was fine overall, not terrible, but not amazing either. Some of the gear looked sturdy and worked like it should, but a few pieces seemed kind of worn out and like they hadn’t been checked in a while. I feel like rental stuff is always a bit hit or miss, so maybe that’s just how it goes. It got the job done for what we needed, but for the price, I was expecting everything to be in a little better shape. I’d probably use them again, but only if I knew the gear was being looked over more carefully.
julius-Lerner
April 11, 2026
"Wait was a little longer than I expected"
The wait was a bit long and the line moved slowly, but I still had a fun time. I figured it was worth sticking it out since we’d already planned to go, and I’m glad I did.
JohnSanchez
March 24, 2026
"Professional guide and easy to be around"
Our guide was really professional, but still really easy going, which I appreciated. He kept everyone organized without making it feel too strict or bossy, and he explained things in a way that was clear and easy to follow. There was a bit of waiting around at the beginning, just a small thing, but overall it was a good experience and I’d say it went really well.
Francis_gregg01
March 19, 2026
"Really nice lake views"
I was feeling mentally drained when I got there, but the lake views were so nice. Just standing up there and taking it all in felt really calming. The views were unreal
robert_Edmiston72
March 16, 2026
"Helpful photo and video options"
I checked out ziplaketravis.com when I was looking for photo and video options around Lake Travis, it made the process easy. The previews were especially helpful because I could actually get a feel for what I was choosing, which is kind of what you want, right?
I’m giving it 4 stars mostly because a few pages felt a little slow on my end, but maybe that was just me. Overall, it worked well, was easy enough to use, and helped me find what I needed
"Support was actually really helpful"
I had a quick question and the support team got back to me fast. They were friendly, helped sort out what I needed, and made the whole thing easy. Definitely a 5-star experience
jameslewis1941
February 18, 2026
"I should’ve known it wouldn’t live up to the hype"
I thought this was going to be a lot more fun than it ended up being. That’s kind of on me for getting my hopes up, but still, it felt flat overall. It was over way too fast and never really gave me that exciting rush I was expecting. I’m sure some people might enjoy it, but for me, it was a letdown.
Michael-harlin
February 01, 2026
"I felt mostly safe using ziplaketravis.com but..."
I felt mostly safe using ziplaketravis.com but I do wish they had clearer info about the safety rules and what to expect before you go. Nothing bad happened and the experience was okay just not explained as well as it could be. I’d give it 3 stars.
FeliciaHawkins
January 03, 2026
"Way more physically demanding than expected"
I really wasn’t expecting it to be this hard on the body. The climbing and just getting around took way more effort than I thought it would, and I was tired out quickly. There also wasn’t much support if you were having a tough time, which felt unnecessary. If you’re not already in good shape, I’d definitely think twice. For me, it ended up being more stressful than fun.
"It was okay, just a little unclear at times"
The site worked fine for the most part, like I was able to get around and do what I needed. Some of the info just felt a bit unclear here and there, so I had to slow down and figure things out. Not bad overall, not bad, I just expected it to feel a little smoother.
steve.Roberts
December 14, 2025
"We went as a family and overall..."
We went as a family and overall it was fine. The kids seemed to have a good time, which is the main thing I remember. I do vaguely remember getting confused by some of the info and having to ask around a bit, so that wasn’t ideal. Not a bad experience at all, but it could definitely be a little easier for parents trying to plan things with younger kids
Suzanne_schey88
December 11, 2025
"Felt dirty, and the standards kept shifting"
The place just felt kind of dirty. The bathrooms especially were not clean at all, which really put me off. It also felt like the expectations kept changing, like one minute things were supposed to be taken care of and the next it was a different story. Frustrating overall.